Most items ship out within 72 hours of payment being received, sometimes orders ship on the same day they are placed, depending on the time of day placed and time available before carrier pick up. If you order something on a Friday it will not ship out until the following Monday. We ship Monday through Friday. Nothing will ship out on Saturday, Sundays or Holidays. Also, because we are located in Florida, during the Hurricane Season our shipping schedule might change so that we can allow our employees time off to prepare their homes and families for safety during the event of an oncoming hurricane. Thank you for understanding this policy!

If you have ordered items that are in stock, you order should ship out the same day with depending on the time you ordered it and your payment has cleared our system. All orders will ship within 72 hours. We ship all orders via US Post Office Standard Business Mail with Delivery Tracking and Insurance, when possible and cost effective we will ship via USPS Priority. USPS Standard Business Mail (domestic USA) normally arrives at its destination any time from 3-10 days from the date of shipment. On the average, depending on the final destination, USPS (domestic USA) shipments arrive at their destination with 3-5 business days.

Shipping costs are determined at the check-out process within our Secure Online Order Form and is based on the cost of insurance for all items purchased, package tracking, weight of the items shipped to your zip code and shipping/packaging materials. We ship all items via USPS Standard Services or Priority Service when cost effective. Depending on the weight and dimensions of the package your cost for shipping is usually a Flat Rate of $15.00 and any added insurance through STAMPS.COM (we do not use the Post Office Insurance - it takes too long to process any claims.) If you add the items you want to your cart and select check out, the shipping costs will be calculated during checkout.

Please note that all sales are final. Any packages returned to the SHE-SHED because you did not give us accurate shipping information or you never signed for the package or never picked the package up from the post office because you were not home at the time of delivery will be charged a 5% restocking fee and only receive a SHE-SHED Gift Card for partial refund due that can be used toward a future purchase. SHE-SHED.COM Gift Cards have no redeemable cash value.. Shipping Fees are non-refundable. Any additional return shipping fees charged by the post office to get the unclaimed package we shipped returned to us are also non-refundable. There is only one other option, you can pay to have the package reshipped to you at your expense if the items are still available. You will need to contact customer support to make those arrangements at 352-444-0240. This policy is non-negotiable. We will not refund shipping and handling fees when incorrect shipping information is placed on order forms, only the cost of merchandise will be refunded when wrong address information is provided or no one is available to sign for packages and they are returned. Since we process the orders and ship to the address you provide to us, you must make sure you have listed all shipping details accurately before transmitting your order. If the exterior shipping box is damaged during shipping, you must refuse delivery and it will be automatically returned to us at no cost to you. Please get in touch with us immediately so are aware of the refused package and we can begin filing an insurance claim. Any other returns must be pre-approved and you must get a return authorization number from our customer service department to include with the item being returned or you will not be issued any credit for the returned item. If you opened a package that was damaged during shipping and find that there is also damage to the item inside, you must save the original shipping box or the insurance claim cannot be processed. The Insurance carrier has the right to inspect the original shipping box and contents before paying a claim. Any type of refund will be issued to the original form of payment. If customer refuses a replacement, an online gift certificate will be issued to be used towards a future purchase. If you do not refuse a package that was damaged in transit and you open the package, you are responsible for the cost to return the item to us. The Post Office will not return an opened package without charging a shipping fee.