SHE-SHED.COM - TERMS OF SERVICE

Shipping Information

(When you place an order, it is required that you scroll and review our terms of service and then click "I Agree" to complete your order - Thank You!)
Orders placed before 3:00 pm eastern time will be processed and shipped within 48 hours, excluding weekends & holidays. Please remember that ONLY Express Shipping is guaranteed to process and ship within 24 hours. Any service other than USPS Express could take up to 7 business days for delivery not including weekends or holidays. If you have any questions contact us at 352-444-0240 prior to placing your order.

Most packages shipped via USPS Priority processed via STAMPS.COM and arrive at their destination within 2 to 3 business days depending on destination and weather conditions while in transit. Larger packages that are shipped via US Post Office Parcel Postage Service could take longer to arrive. Once an order is processed, Shipping Fees are non-refundable. The SHE-SHED.COM does not refund shipping on returned items.

Review items you have ordered before you complete check-out forms. Make sure you are ordering the correct item!

For security reasons, all information provided as a form of payment MUST match the information on file with the PayPal Processing Center or the payment will be declined. We will only ship to the address that matches the PayPal payment, no exceptions. This policy protects both of us and prevents credit card fraud.
Make sure that your "SHIP TO" address is accurate and that someone (adult) is available to sign for your package at the address you listed. Please make sure your address details are complete - it is very important that we have accurate e-mail and telephone information to be able to communicate with you when needed. For both yours and our security, all packages shipped from SHE-SHED.COM may require a signature at the final destination. Please make sure if you work all day or you are not available to sign, that your SHIP TO address listed at 'CHECK-OUT' reflects the proper address where someone can accept your package and sign for it. Any packages returned to us that need to be re-routed or re-addressed will be charged an additional shipping fee to re-ship your order to a different address. These shipping policies are non-negotiable.

Any packages returned to the SHE-SHED.COM because you did not give us accurate shipping information will only receive an online credit for the merchandise. We will not refund shipping and handling fees when incorrect shipping information is placed on order forms, only the cost of merchandise will be refunded when wrong address information is provided or no one is available to sign for packages and they are returned. Since we process the orders and ship to the address you provide to us, you must make sure you have listed all shipping details accurately before transmitting your order.

VERY IMPORTANT - Since all packages are insured, before you accept any package from the SHE-SHED.COM, make sure you inspect the shipping box for any damage that may have happened in transit. "IF" there is any damage, REFUSE DELIVERY and the Post Office will return the package to us at no charge to you. Once you accept the package and have not reported exterior damage to the shipping container, you will be responsible for the return shipping fee. Insurance claims for damage in transit start from the time the damage is recorded by the Post Office

The Post Office, UPS and FedEx will not, does not, nor can they insure condition of the collectible boxes. We insure all packages just in case there is damage you while in transit. Unless the box was damaged in transit/during shipping, the following details regarding collectible boxes is very important for collectors. We take every precaution in packing and shipping but we can not control what happens once the collectible item leaves our SHE-SHED until it arrives at your location. Remember... you are buying and collecting a an item... not a box. In the event you have placed an order and receive a package that was damaged during shipping and you did not refuse delivery, please get in touch with us immediately (within 24 hours of receipt) at 352-444-0240 so that we can assist you in filing an insurance claim. You must save the original packaging for the insurance claim including the box it was shipped in and all contents. All returns must be pre-approved and you must get a return authorization number from our customer service department to be included with the item you are returning or you will not be issued any credit for the returned item. If possible we will replace the damaged product immediately upon the return authorization receipt. Any returned products that we do not have a replacement for will be issued an ONLINE CREDIT to be used toward future purchases. Fees for shipping and processing are not refundable. If for any reason you had to cancel your order 'after' your credit card was charged, there will be a 5% charge deducted from the credit issued to cover any fees charged to our merchant account for the transaction and time allotted for processing your cancellation.

Here at the SHE-SHED.COM , we realize the importance of box condition, especially with more collectible, limited edition items and we want to help you as best as we can. We assure you that even though we cannot guarantee a "perfect box", all of our descriptions and pictures are as accurate as possible, and we will describe to the best of our ability the exact condition of the box when asked and even send you extra pictures of it if you ask. You can also specify on an order during checkout on the billing information page under "Instructions" that you are a collector concerned about the condition of the box and you want us to inspect the box for any imperfection and contact you prior to processing the order.
Because we sell hundreds of collectible items it is impossible to change the pictures of each and every item on our web site daily, therefore we recommend for those people concerned about "box condition" to e-mail us for details and pictures. We take the condition of the boxes into consideration when we price our items and discount any collectible items with any damage.